Trai — dish tv - not activating the new plans as per trai

Pareppady

from Bengaluru, Karnataka

Address:

1st Main, Ashta Lakshmi Layout, 560078

Dear sir

I am continuously requesting dish tv to activate the new plans as per trai but they still not bothered to attend our requests/complaints either by phone call or by online. It would be great help if you can help me out on this.

My dish tv vc no. [protected]

They are overcharging me with jumbo family plan (Which is a old plan) of rs. 235 (199 plus gst), wherein i have been requesting them for best fit plan for basic plan. They still continued to overcharge the customer even though trai has implemented the new rules.

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TRAI customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Dear Customer (Pareppady),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Dear Customer (Pareppady),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV