| Address: | Thane, Maharashtra, 400603 |
Hi,
I have been facing issues with my d2h connection since last 4 days.
I have a multi room connection and had selected same channels for primary as well as mirror connection. However in my mirror connection most channels have gone missing suddenly. I had according paid for 3 months but not getting that service.
Following are issues with your customer service:
1. The customer service number ([protected]) hardly connects.
2. Even if connected have to wait for 4-5 minutes to connect to a representative.
3. I called up yesterday at 8pm spoke to some lallan and today also called at 12.25pm and spoke to some param. Both the times they said that systems are down and call back after 30 minutes. They were not ready to listen and just kept saying call back later. This response i get everytime i call customer service. Systems down for so long. Then why you ask customers to call back after 30 min. Why waste our time?
Saturday and sunday (Holidays) spent without getting to see for which we have paid.
Worst customer service.
Regards,
Suprabhat thanekar
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We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Regards,
Team d2h