Trai — dist not working last 5 days. i complaint in customer care but not proper response

Address:

name surender kumar so amarjeet lal vill ferojpur arian post rasulpur teh sadhaura dist ynr 133204, Yamuna Nagar, Haryana

Dear sir/mam
Im a custmore of d2h. My dist not working last 5 days. I was comp ic cst care but not any respone. Today i call in cst care but not any proper respone by csr and she cut my call without any intimetion.
Dear sir/mam i want to my 5 days balnce beause i dont use d2h. Beause if i dont use i dont pay. Id no[protected]
Thanx
Mob no [protected]