Trai — dual pack activation & charges

ajaynambiar03

from Bengaluru, Karnataka

Address:

D1, Galaxy Marvel, Elamakkara, Ernakulam-682026, Ernakulam, Kerala, 682026

Subscriber code : ga91047841
Operator : asianet satellite communications ltd

Issue in brief : dual packs activated against one subscriber id and one is a hd pack activated on a non hd set up box. Also been charged for both packs and sending payment/ disconnection notice. Had escalated to call center, then to nodal officer & then to appellate authority. However no response from anyone.

Contact number : [protected]

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TRAI customer support has been notified about the posted complaint.