[Resolved] Trai — GTPL Internet Connection

Narspr01

Jun 24, 2021

Address:

Vadodara Gujarat

I applied for GTPL internet connection on 23rd April. However due to society rules wiring was not permissible and I had to cancel the purchase.
As per the GTPL policy, refund should be received within 45days. However it has been nearly 52days. I have not received any refund.
I have done email + phone follow ups with them but they are promising future dates.
My registered mobile number with GTPL is [protected].
I am attaching my payment receipt of 3400 below.
Please do the needful

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Jun 24, 2021

Complaint marked as Resolved

Refund awaiting since 52 days from GTPL internet connection service provider. April. However due to society rules wiring was not permissible and I had to cancel the purchase. As per the GTPL policy, refund should be received within 45days. However it has been nearly 52days. I have not received any refund. I have done email + phone follow ups with them but they are promising future dates. My registered mobile number with GTPL is 9898241928. I am attaching my payment receipt of 3400 below. Please do the needful

TRAI customer support has been notified about the posted complaint.