Trai — I am not getting upc code to port out from aircel

Address:

Bangalore, Karnataka

I sent the port sms in the correct format again aircel sending sms to follow the format... [protected] is my permanent prepaid number facing lot of network issue from month... I called customers care couple of days back they told they will resolve issue in 7days but issue not yet resolved even after a month... All aircel users in bangalore facing issue so i want to port out from aircel... Not able to connect to customer care please do needful. I attached the screen shots of the port sms which i have sent the replies which i got from aircel. I want my upc code to pout from aircel.