Trai — idea cellular change my plans without my consulting

Address:201002

Dear sir/madam, i am manoj kumar, ghaziabad, uttarpradesh, india. I am the user of idea mobile number [protected], when i change my operator idea company tell me that your outgoing call for life time is 25 paise per minute. But after 18 month company change my plans company now charge 1.2 rppees per minute. I talk to company many time but they are not ready to heair anything.

I want to know what is this. That is the missselling. Pls tell me.

Manoj kumar cont [protected]
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Dear Customer,

We regret the inconvenience caused. Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi.

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