Trai — incoming call not getting in jio.

Address:

Valsad, Gujarat, 396170

In last 4 to 5 day my jio number [protected] if someone contact me then they doesn't contact me if this time my phone in network. And after theat msg will come in my number that this person will call you..
I will try to complain this in jio care in 198 number 3 times but whenever i will said my problem then they will doesn't say anything or cut my phone so look this metter...