Trai — internet connection failure for unlimited recharge plan

Address:

Buldhana, Maharashtra, 444303

I recharged my idea number for unlimited calling and data plan 404 for 84 days... But I am not able to connect to internet..the company said to provide 4G service but neither 4G nor simple 2G internet is working...for 6 days after recharged...company says that I am not eligible for the plan whereas the plan is checked before the recharge...this is the worst way to behave with customers and very poor way of speaking...

Kindly do the needful as soon as possible...