Trai — many channels not activated as per plan

Address:

30/136, Revrnue Quarters, Nandyal, Kurnool, Andhra Pradesh, 518501

Dear sir,
My dth consumer number is 61411087 and mobile number [protected]. I was using south india gold pack which expired on 05/09/2019.
I have renewed it but i am getting few channels only. I am not getting many cahannels like etv cinema, zee cinema, gemini life, etv life, bhakti tv, dd saptagiri, dd telangana and 7 to 8 news channels which i used to enjoy till 5th sept.
I called to customer care no [protected] several times from 6th sept onwards. But problem was not solved. Moreover they said that they will send technician at my cost. Is it fair on your part to ask me to pay service charges for no fault of me.
I request you to take up the matter and do the needful.

T jaya prakash babu,
Retd manager, sbi
Nandyal, ap