Trai — my cable operator not following rules

Address:Vaishali nagar Nagpur, Nagpur, Maharashtra, 440002

Customer name : pratik zalke
Area:ycce clg. Wanadongri hingana nagpur 440016
Stb id : 66067249
Cable operator :raj cable network vaishali nagar nagpur (Ucn cable)

As per new trai rules, customer needs to pay what he select i. E. (Selected channels) +130+18%gst+selected channels.

But my cable operator is not giving channels as per trai rules. They are giving there own basic pack forcefully which includes 100 fta and their 47 ucn channels. But as per trai rules we are getting 100 sd channels capacity in 130+18%gst.in that dds 25 channel are mandatory and in remaining space we can choose paid and fta channels it will save our ncf fees but they don't allow to choose channels as per our choice and new rules.

I complaint against them in ucns head office but they did nothing.

Because of this malpractice i didn't subscribed any pack or channels and i will not subscribe untill i get solution of problems
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