Trai — my number barred

Address:

17/2 Jangpura lane, New Delhi, Delhi, 110014

Hi got an sms from idea saying that trai is going to shutdown my number because i have made some promotional sms
But i have been using my number as my personal number for 10 years.
My number has been shutdown and i have contacted idea for the same but they say they cannot help in this case. My crrunet location west bangal and bhutan i, m also roming. This nomber is my bank acount. I very havey problem i complent again and agin.
My number is :[protected]
I do not know whom to contact now.
This i horrible, my family members cannot contact me nor i can call anyone.