I believe the new trai policy for dth service providers was notified to benefit the consumers such that they could select channels according to their preference and leave out the ones they would not like to view. The customer would thereby saved from payment for unwanted channels.
I am a tata sky subscriber for a number of years and had been subscribing their premium package where all channels both normal and hd were available on all my 3 connections. A charge of about rs 15, 000 was paid in dec 2018 for one year for all the three sets.
With the advent of the new policy, i was asked to make a selection of channels which i did and the total charge per month was about rs 470. This would make for an annual charge of only rs 6000 or thereabouts. However the company has now computed a bill of about 1500 per month or an annual charge of over rs 18000, and with much reduced number of channels. My ongoing package was changed without any reference to me.
When i enquired from the company about this high charge, they informed me that this is because now each set is being charged at the rate of rs 470 per month, that is 3 times for 3 sets.in the past this was only a nominal charge for each additional set.
A well meaning policy is being subverted by the service providers. Is the company's method of charging correct and is it a right interpretation. Please review the interpretation of the policy and whether it needs any revision. Was this information helpful? | 
