Trai — no signal in our area

On 8/11/2018 8:40 PM, arun vij wrote:

It as a matter of concern that there is no signal in my area. Neither we can talk nor use internet. Needless to add that my whole family is a JIO customer from very begining.

The matter has been taken up with customrr care and their reply is that the problem can be resolved after 120 days.

It seams that there is no internet signal support of JIO and the customer is forced to switch to any other service provider as of now JIO has added so many customers in its fold that it does not matter if some one like us leaves. Should I wait till 120 days and keep a record to remind JIO customer care after that to again hear that complaint has been noted and shall be attended after 120 days.

Please inform if any thing could be done

ARUN KUMAR VIJ

JIO No. [protected], SHAILJA VIJ [protected]