Trai — not accepting my channel selection list

Address:Onnamktty, Alappuzha, Kerala, 690502

My cable tv operator has refused to obey trai's rules and refused to accept my selection list that was made on trai's official website,. They only provide their choices & demands more price for that. Most of the channels are worst channels

Cable tv operator name - kerala vision cable network kerala
Franchise : c d net cable vision kayamkulam
Settop box card number : [protected]-1
Chip id: [protected]

Please take necessary action...
Complaint comments read comments [3] complaint category satellite, cable dth tv
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Selected channel package is more costly than previous pack/monthly cost.
So all customers are paying more.
Please do the needful.
1) Only rules are there in paper. No supervision, follow up, identification of non adherence of rules, rectification, levying heavy penalty, no feed back is collected and make the companies to get fall in line with the object of new policy. It is the duty of the central and state govts who shared the gst collected on subscriptions collected from the customer which ultimately defeats the object emphasised by trai l.e the customer prerogative to choose channels of his choice keeping an eye on amount he has to bear.2) One can observe that even an educated person can not follow the procedure to opt for channels as the companies are making it difficult for the customers to choose on line and companies are not giving wide publicity for the proceduere to be followed.3) The trai central govt state govts should see that heavy penalties are imposed including cancelation of licence then only the companies act in the interest of the customer.4) please do not see the companies are as source for collection of tax as it is the money of common man not the companies wealth. A L NARAYANAIPUP

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