Trai — not satisfied by idea services. gb data pack was finished within 15 mins without being used.

Hi
I m using[protected]Idea 4g sim). A day ago idea has provided a scheme of getting upto 2gb data at rs 65. But we got only 1gb and after 10 to 15 mins data pack was over. Actually the problem is that i had not even used it so how it can be over. I talked to customer care also but they said that data has been used by us.
Offers are provided to customers to attract them towards your services but if you will break their trust they will never ever believe on your services.. And it will be your loss that you are losing your customers trust as well as them too...