Trai — over billings

I am reliance phone user [protected], had applied for port but not paid attention for it
I received a call from reliance executive on 9th september to start a new plan by advance payment of rs 1600/ for 4months i informed them that my present billing cycle is ending on 27th of the month. He insisted me to join the plan & pay money on 27th. I said ok. The same night my phone got disconnected. I inquired about it. I was told to pay rs 1600/ then your phone will be activated. I said that i am no more interested in new plan. He said nothing doing, pay money and then get your number activated. On 19th september, i paid 1590/ for new plan and again on 25th i paid rs412/ for my previous bill, i am receiving bills every month which is over and above rs500/. I have several times applied for port, but always ignored, my bills are exorbitant, informed them many times by calling, but nobody bothered.
Kindly help as i am not interested in continuing with reliance. My phone again is disconnected for non payment. What about my rs1590/ paid on 19th september
Requesting you to do the needful at the earliest
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information