Address: | New Delhi, Delhi, 110060 | Website: | www.rcom.co.in/Rcom/personal/home/index.html |
Dear sir
I have purchased 2 new postpaid no of relaince [protected] and [protected] about 20 days ago. Both numbers were paid. However, the network coverage is very bad in my area in delhi.
I made a complaint on reliance customer care, but they told the requirement of adding new tower/booster and the time to resolve the issue is upto 30-90 days.
I can't wait for such a long time as it is just waste of money in terms of monthly rental.
I, therefore request you either to provide mnp or to change no in prepaid.
Both the conversions are not ;possible in reliance because my number is not older than 90 days.
However, the conversion from postpaid to prepaid is possible among all operators like airtel, vodafone, etc. Than why reliance is not allowing me to convert from postpaid to prepaid.
Also they are charging advanced rental of one month.
Kindly help me.
Plz contact on [protected]. Was this information helpful? |
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications