Trai — refund of excess amount

Address:

Coimbatore, Tamil Nadu, 625010

The manager
Air cell
Coimbatore
Acting on behalf of
Mr. Dandapani
M/s. Dawn india company
Arun nagar
Ponmeni
Madurai
My client who had a mobile phone connection ([protected]) and regular payer of bill
2. My client in the month 07/2016 he had bill amount of rs.950/- and the said amount had been transfer through net banking
3. My client had net banking in sbi, arasaradi and the amount of rs.9, 950/- had been transferred in fh[protected]/08/2016 to transfer inb mbs postpaid -[protected] fh16412169 transfer to [protected] oxigen services (India)
4. My client had representation to refund the excess amount, you have not shown any positive sign to repay collected excess amount
5. This has been brought to you number of time and you vehemently turn down the repay collected amount
6. My client had sent notice through public grievance, and for which you have asked to submit bank statement and my client had submitted through me and there is no response with reference to my complaint to (Dotel/e/2017/19615 & dotel/e/2017/24512) i have received the complaint stating that submit the bank statement. I have already submitted the bank statement, and you have not taken any step till now to settle the excess amount paid by me. This show that you have vehemently turn down to settle the matter. So you are asked to settle the matter within 24 hours, i am constrained to legal proceeding in trai date of submission of bank statement; 23/06/17 bank statement submitted by from dawn india
7. My client had not received the excess collected amount till now, and there is no other way, and asked me to make representation. I had made representation through public grievance on 23/7/17 & 01/08/2017
8. My client had received a phone call stating that my client had not submitted the bank statement. Under the said condition, i am instructed to send this legal notice along with bank statement for your reference.
You are asked to settle the said amount within 03 days from the receipt of this legal notice and if you fail the matter will be viewed through trai