| Address: | Nagpur, Maharashtra, 440008 |
Dear sir/madam,
This is to inform you that, a sales executive of idea visited my premises and sold me the sim assuring that for three months, i can enjoy the net 1 gb daily though my handset was 3g with free voice calling. As per their rules he took my documents and said i will be getting a verification call next day. Next day i received the verification call, he verified ll the details and asked weather i know my post-paid plan, i replied yes, 1gb net free daily with free voice calls for 3 months. He denied, and said no sir, your plan is 3gb per month net & free voice calling.in reply i said then please dont activate my sim untill you get confirmation from the sales executive who sold me the sim. I provided the contact no. Of sales executive to him on his demand. Next day i received the call from verification department that the matter is solved & i can enjoy the sim as per sales executive promised. But after using for 5-6 days i consumed about 3 gb of net & my net connection was discontinued. Immidiatly i made a complaint to there customer care center. But in vain. No action was taken. Then i stopped using that sim. After month they sent me the e-bill which cannot be able to open by the password they have sent. Started sending me mail, phone calls on my alternate no. Regarding the payment demand. I also sent a reply to there mail demanding payment outstanding, and wrote this details. But still no action.
Recently they sent me an advocate notice also to remit the amount. I visited there gallery to discuss the matter, they asked me to pay the half of the outstanding amount & settle the issue. I refused to pay sir.
I decided to launch the complaint at your site, and hope you will take some action for doing all this fraud practice & harassing the consumer.
The idea no. Was [protected] from nagpur, maharashtra
Thanking you
Regards,
Sudhir pampatwar Was this information helpful? | 
