| Address: | Chhindwara, Madhya Pradesh, 480001 |
Respected sir,
With reference to my idea post paid mobile number [protected], i have deposited rs.3000/- in cash to mr. Sudhir tiwari authorized idea post paid mobile dealer in chhindwara on 10.09.2017 evening as security to activate plan 1199 for availing international roaming facility as per their guidance.
Further on 19.09.2017 the outgoing facility of the phone was barred saying that the billing amount of rs. 22000/- is outstanding and to be paid first then o/g facility will be resumed which is undue amount. After query it was came to know that wrong billing was issued. On repeated complaints & requests, mr. Sudhir tiwari & his office personnel mr. Tushar said that by mistake the plan activated was rs. 149/- instead of the demanded plan 1199 and after generating the invoice on 27.09.2017 the necessary corrections will be done & the revised billing amount will be intimated to me. But on 26.09.2017 incoming of that phone was also held up. Which was very shocking to me & my business was affected much more.
Today outgoing/incoming facilities were restored in my phone after threatening to take the legal action with police regarding dhara 420 and to go in upbhokta foram.
But no action has been taken till now to settle the billing issue. No revised invoice has been issued till now.
You are requested kindly to look after the matter and take action immediately.
Regards,
Manish pandey,
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