[Resolved] Trai — regarding the dish tv on the package as per trai guidelines

[Resolved] Trai — regarding the dish tv on the package as per trai guidelines

M mademnaveenkumar Reddy from Bengaluru, Karnataka

Hello sir/madam, As per the trai guidelines i have selected the tv channel package with the dish tv service provider and i have recharged my dish tv on 25th april 2019 still now they have not activated my package channels not see any tv channel's in my tv. And i am getting error message on the tv saying that i have not subscribed to the channel and i have raised a complaint with customer care of the dish tv but on one responsed on my complaint and i have call many times to customer care but no use. I have reached for a month and 15 days completed these days are loss for me even though i have recharged my dish tv and again in coming days i have recharged my dish tv for next cycle. Could you please take necessary action on this and i have given by dishtv setup vc number below. Vc [protected] Thank & regards, Naveen. +1 photos Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved TRAI customer support has been notified about the posted complaint.
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DishTV Customer Care

from Delhi, Delhi

Dear Naveen,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, May 20, 2019

Dear Naveen,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV