Trai — Reliance deducting main balance Rs 328 even data bal 21MB was left

somnathsingh

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110003
Website:	rcom.co.in

Regarding reliance prepaid number: [protected]. I have subscribed to daily 1 gb pack and additional 10 gb data offer. However my balance got deducted from the main account. It was 438.150 which is now 111.27. They deducted 328 without any reason.
Its very huge amount for me and it should not deduct because 21mb was remaining by daily pack data and 1579 mb from promo balance then why it was deducted from main balance. I have attached the screenshot from the same.

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TRAI customer support has been notified about the posted complaint.