Trai — stoppage of tv connection-free channels not allowed

M name is s. Thiruvengadam, residing at new no.36, kalaimagal nagar 1st main road, ekattuthangal, chennai.600032. I have a scv set off box connection thro thirunagar satelite vision, no.5, vandikaran st., visalakshmi nagar, chennai.32. Land line no.[protected] in the name of my son-in-law, mr. K. Ramachndran-sub. Id. Kn2780. Presently the above co. Is not located in the above address though receipt bears this address.in the second week of feb. 19, bill collector came to me and asked me to select channels and pay for it. I told her that i prefer to have only free channels and addition, if any, i need i will select later. I also told her that my tv shows very often "smat card failure" and i asked her to set it right first. She told me that she send a technician and set it right but none turned up. The collector also did not turn up to collect charges for free channels till date. From 1600 hrs to-day (25.2.19) i am not getting any channel. I am aged 80 and my efforts to get them on phone had failed. It is unfair on the part of this company to stop telecast to my tv when i am willing to pay for free channels only. Kindly register this complaint and direct the company to collect money and restore my tv connection forthwith.
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