Trai — tatasky new packs and charges/service

Address:

Chennai, Tamil Nadu, 600004

Trai new rules has substantill incresed the cost from my exising monthly outflow.
1. I used to pay rs.279 for tamil hd pack and used to get additional telugu pack as complimentary. For the tamil hd pack alone now i have to pay rs.420.

2. Further, tatasky is not allowing me to choose the free channels through the web application. Helpdesk when called says they can not help and we need to do it in the web application only??

3. Response and services are poor.

New regulation has increased the cost to the customer and benefittin tatasky.
Krishnan [protected]