[Resolved]  Trai — the problem is still not resolved - videocon d2h

Address:Jabalpur, Madhya Pradesh

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Reply to your email:

We received a call yesterday morning and they asked us for debit card details saying they would return our money, and we should try to recharge again.
But we offered to provide him the saving account number, but he kept asking for debit card details.
Now when we tried to call the customer care they wouldn't pick up the call and the person who called us that morning has his phone switched off.

The number was [protected].

We are still not getting those channels.

My registered number for videocon d2h is [protected]
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Aug 9, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Vaishnavi,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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