Trai — to provide new sim card of same mobile number in bihar state

Dear sir/madem,

I have go to bsnl office for get a new sim card with same mobile number, then he told me i have not a four digit code for registered to same mobile number. If bsnl office orissa is give me four digit code then i will provide new sim card with same mobile number. This is not a solution to give that type of reply. What problem going on.
Now i am shifted in bihar. My sim card is orissa state.

I have requested to you please take an action on that problem. Why you have talk to digital india. You have not handle simple problem

Sushil kumar
[protected] (Damage sim card bsnl)
[protected] (Contact)