Trai — trai blocked my number

Address:

Ghaziabad, Uttar Pradesh, 201002

Hi yesterday 23-10-17 i got an sms from jionet saying that trai is going to shutdown my number because i have made some promotional calls.
But i have been using my number as my personal number for years.
My number has been shutdown and i have contacted jio for the same but they say they cannot help in this case.
My number is : [protected]
I do not know whom to contact now.
This i horrible, my family members cannot contact me nor i can call anyone.