Trai — unnecessary channel and services added without any confirmation from customer end by dth operator

Address:

Vikas colony, Landewadi, Bhosari, Pune, Maharashtra., 411039

Hi team,

Unnecessary dish tv adding channel & services to my account without any confirmation from my end i. E. Lone service and popular channel.
As i called to dish tv coustmer care 5 times but not received any resolution on it from them.

I have received comment from toll free coustmer care that due to star bharat is popular channel that's why we have added this channel in your dish tv account and also the lone facility which is not requested by my end and finally i have to paid for unnecessary services which i don't requested
However amount automatically deducted from my account balance saying that above facility.

All five calls are disconnected without giving any resolution on it and saying that our senior customer executive are not available at this moment.

Website of dth operator is www.dishtv.in