Trai — unnecessary charges in post paid sim

I have a post paid sim of idea. On 08 aug when my phone was in my pocket it dialed the vas service number accidentally. I was unaware of that call and given no response to that call. Still the company didn't cut the call automatically and i was charged rs 939 for the call duration 139 minutes. I asked many times to the company for waive the charge.
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Dear Ankit,

We are sorry for the inconvenience caused to you. We request you to share your Idea number for further assistance.

Regards,
Vicky
My mobile number is [protected]

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