Trai — unnecessary continues sms on no.

Address:

B-633, Mangolpuri, New Delhi, Delhi, 110083

Hi sir i hv a issue with my jio no [protected] i get lot o[censored]nnecessary sms everyday. Even full dnd is activated, i have complaint to jio for this almost 4-5 times but they are not doing anything. I am using trai app but still i get lot of sms. The last action by jio was taken below -

Dear customer,
Reference your dnd sr# sr00000z6izw, the concerned operator has reverted that no action has been taken since the reported sms relates to your opted preference category of commercial communication.

Please i request you to solve my problem asap.
Regards
Purshottam nama