Trai — videocon d2h customer id no[protected]

sri62994

from Ahmedabad, Gujarat

Address:

D-13,KARNAWATI APPTS,NEAR BODAKDEV MUNICIPAL OFFICE, ATHITHI RESTAURANAT RD NR BODAKDEV MUNICIPAL OFFICE,OFF JUDGES BUNGLOW RD, Ahmedabad, Gujarat, 380054

No transmission of channels available for the last 15 days despite paying you rs 2000 for the last fortnight. I have tried calling you on your customer service mobile no who says that they have enabled the services and ask me to wait for 10 minutes but again the same error is coming that you do not have enough recharge. Without providing me any service you continue to debit my account and my charged amount has com down to 1500 now.
Effectively you have stolen my money and continue to steal it every day without providing any relief.
Even the nodal office gave me the same reply through email saying that after switching my stb box for 15 minutes on channel 149 the service will resume and calling their customer service no[protected] but nothing happened.
Pathetic customer service and the authorities are just turning blind eye.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Customer (sri62994),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Dear Customer (sri62994),

As discussed over the call on RTN ( [protected] ), you will call to customer care[protected] /[protected] for confirmation of issue as no one is available at home.

Regards,
Team d2h