Trai — videocon d2h customer service

Address:Madurai, Tamil Nadu, 625016

Unfortunately I am Videocon D2H customer and my I'd is 84990621. I relocated my d2h from Bangalore to Madurai. While relocating I paid RS.400/- to engineer. But it's not informed to Videocon customer service team and he cheated my money. My account was closed with negative balance. Now in Madurai, I struggle with Videocon people for reinstalling the device. Here I paid rs400/- for reinstalling and recharge for RS.250/-. I can't able to view the channels. Engineer said negative balance. Then I tried customer service and telling the same story to around 10 people's, but all are vain. Again later they asked me to recharge for rs.300/-. After that also I can't able to view the channels. Worst service and frustrating me very much, now I thought of selecting Videocon d2h service is worst idea. You people cheated money and no service to customer. Till now noone asked my new address, see how you people are working in corporate office.
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TRAI customer support has been notified about the posted complaint.
Jun 12, 2019
Updated by Shanmugavel Narayanan
Still now issue not resolved. Videocon d2h people cheated and issues keep going
Complaint comments 

Comments

Dear Shanmugavel,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Shanmugavel,

We would like to inform you that as we have checked the relocation has been done and issue already resolved by the technician. Kindly let us know if you need any further assistance.

Regards,
Team d2h

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