Trai — videocon d2h no signal for all channels

Address:

Bangalore, Karnataka, 560103

I have raised complaints for the last four days[protected],[protected],
[protected] and[protected],[protected] for no channels showing up, it is mdu connection.
Technicians call (For eg [protected]) but they dont come home and attend the complaint.
Few complaints have been closed as issue resolved without actual resolution.
I got the sms with link for feedback.
Everytime, customer care team this is escalated to senior authority, nodal officer phone for karnataka[protected] and 23002888 arebusy 24 x 7.
They confirm everytime by 24 hrs issue will be attended but no efforts have been taken to resolve.
After dish taking up d2h, is the company surviving.
Channels selected ala carte also dont work but money istaken as per selected channels. Pls take this as serious concern.