[Resolved]  Trai — videocon d2h recharge not activated

Address:No - 9, H 2nd Floor, 5th Cross Street, Bharathi Nagar, Sriperumbudur, Kanchipuram, Kanchipuram, Tamil Nadu, 60205

My videocon Customer ID 78773627.

I recharged videocon d2h on 24.03.2019 for rs. 500. But till date it is not activated and also I try to contact the customer care. But there is no response from them. For me it's happening from last two to three months.

Kindly see to it and take nessessary action

Regards

S.Devendran

Mobile[protected]
Email id: [protected]@gmail.com.com
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear S.Devendran,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear S.Devendran,

We would like to inform you that we are trying to reach you on RTN- [protected], but got no response from your side. Moreover, we have sent refresh command regarding the service issue. Let us know if you need any further assistance.

Regards,
Team d2h

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information