[Resolved]  Trai — videocon d2h registered telephone number (rtn) correction

Address:

Hyderabad, Telangana, 500072

Dear Team,

I am trying to get the RTN correction for videocon d2h customer I'd[protected]. The number assigned to this is 93460xxxx 1 instead of 93460xxxx 0. Also note that no email id updated for this customer Id.

Note 93460xxxx 0 might be in the name of Raju, who was the owner of flat
where I rented 3 yr ago.

Duo to the mismatch I was not able recharge the account. The selected channel (star sports, Star movies, WB etc) through the local agent were also not getting.

There is a quick recharge link in their website. This doesn't allow channel selection. Hence, there is no use.

All the given the customer care (toll and toll free) numbers are always engaged.

Getting standard message on email ([protected]@d2h.com), which is reproduced below.

We regret the inconvenience faced by you while contacting at our customer care, as all our executives were busy attending to other customers. Please note our toll-free number[protected]please dial from your Registered Telephone number only)

NOTE : I have problem with RTN, the customer care email giving tollfree number to call from RTN? How foolish it is?

PL do the needful immediately.

Sivaram Prasad.
93460xxxx0