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[Resolved]  Trai — videocon d2h service issue not resolved

Complained to videocon d2h cc, 6 days back regarding no signal to setup box.
After 1st complaint on 5th july engineer visit and change my setup box as it is warranty. After 2 hrs again signal lost.
After date every day i register complaint and i get complaint number. But no engineer visit. Here are list of complaint number for my cust id[protected]
1. On 6-7-19. Complaint nu.[protected] no engineer visit
2. On 7-7-19 complaint no.[protected] engineer close the complaint without visiting
3. On 7-7-19 complaint no.[protected] no response from customer care
4. On 8-7-19 complaint no.[protected] again no response
5. On 9-7-19 did'nt get msg of complaint no.
6. On 10-7-19 complaint no.[protected].

Each time cc tell engineer will visit in 24 hrs. But i am waiting from last 144 hrs.
Cc dont answer properly.

I very upset with the service of d2h. Please resolve my problem.
Already 6 days gone waste after recharge.
Cc is not answering properly.

Please do needful
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Jul 10, 2019
Complaint marked as Resolved 
Thnx Trai. Problem resolved today
Jul 10, 2019

Complaint Status

TRAI customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Dear Naushad,

Thank you for the acknowledgment, glad to hear that your concern has been resolved. Kindly let us know if you need any assistance in the future.

Thanks & regards

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