Trai — videocon d2h service provider not providing facility to alter the 100 channels free to air

Address:

Lucknow, Uttar Pradesh, 226022

I am a customer of Videocon d2h. The service Provider is providing 100 Free to Air Channels which includes Bengali, Assamse and many other Regional Language Channel. I am not interested in opting for many of the Regional Language Channels and II want some other Free to Air Channels included in the llist but they have told that you can the 100 Free Channels are Fixed and the consumer cannot alter. This is against the norms.
Please direct the concerned to allow the consumers to Select the Free to Air Channels