[Resolved] Trai — videocon dth not allowing to choose channels
C
cynosuresachi
from Raichur, Karnataka
Address:
51, Trupti ,5th cross ,pavamana nagar, JP Nagar 8th phase, near to BK circle, 560076
Respected sir
This is sachidananda here from bangalore. I have vediocon dth connection with customer number[protected]. I want to choose channels as per my choice.in last 1 month i called them on their customer care several times but they say they cont do and i have to do myself. Both their website and infinity app don't have proper options to build my own package.
This is clear cheating they are doing and violation if trai order. Could you please look into this and do justice to us.
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Aug 9, 2021
Complaint marked as Resolved
TRAI customer support has been notified about the posted complaint.
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
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We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
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Team d2h