Trai — Videocon not solving dth set of box problem

Videocon d2h id[protected]. Set of box is not working. I have complaint to customer care executive. They said our engineer will come and solve problem within two days. I'm waiting from one month and calling customer care executive regularly. But problem not solved since one month. They told me that if you want file complaint to TRAI go ahead. Now I want set of box repaired as soon as possible and compensation for rude behaviour and intensionally delay in repairing. Registered mob no [protected]. email. [protected]@gmail.com and ashwinipasane. Alternate mob no [protected]