Trai — Vodafone is still raising bills on a closed phone number.
S
Sharique Khan 12
Mar 5, 2022
Dear sir,
I closed a Vodafone no [protected] and paid all the dues. But in Feb 2021 I got a bill claiming that there is due of Rs.482 on the number. When I asked they said that the number was not closed and will be closed after paying this amount. I paid that amount but again I received a call again stating that the due of Rs.459 is left. Which again I paid on Feb 14th. Now it didn't end there and again a bill was generated third time claiming that there is still a due. Now I had enough and I refused to pay. During all this time the number was not operational and suspended and also not in use. This is a blatant abuse by Vodafone and they now have sent me a legal notice. I have all the recording of their executives claiming to resolve the issue and on the other hand threatening me on messages to take legal action. Today when I ported the number they sent me a legal notice. Please take action against this violation of my rights and illegal demand of money.
Regards
Sharique Khan
[protected]
[protected]@gmail.com
+1 photos
+1 videos
Was this information helpful?
No (0)
Yes (1)
TRAI customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment