Trai — Vodafone worst - service

Mohammed Aquib Anwar

from Palwal, Haryana

Address:

Bangalore, Karnataka, 560029

Last month i called to your customer care regards my data usage and bill plan, as after i consumed my data i got 100/200 message stating you have consumed so an so data without using internet i get this message same day i called to customer and told them they told once the bill is generate let us know will help you, and my bill plan is 399 i got bill for Rs.1248/- Shocking... Today i called customer care and told the same he is saying we cant help and cant waived any amount u have to pay Rs.1248/- itself... yesterday night 11/05/17 also i got a message stating you have consumed 90% of data and i stop using internet today i got 90 /100messages stating you consumed so and so data and customer is saying u have charged 499 again today... what stupid this iscustomer care they wont be with there words -
Frustrated service given...your team gives wrongly information and cant be with your words- I need to take this to consumer level .

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TRAI customer support has been notified about the posted complaint.

May 15, 2017

Updated by Mohammed Aquib Anwar Last month i called to your customer care regards my data usage and bill plan, as after i consumed my data i got 100/200 message stating you have consumed so an so data without using internet i get this message same day i called to customer and told them they told once the bill is generate let us know will help you, and my bill plan is 399 i got bill for Rs.1248/- Shocking... Today i called customer care and told the same he is saying we cant help and cant waived any amount u have to pay Rs.1248/- itself... yesterday night 11/05/17 also i got a message stating you have consumed 90% of data and i stop using internet today i got 90 /100messages stating you consumed so and so data and customer is saying u have charged 499 again today... what stupid this iscustomer care they wont be with there words -
Frustrated service given...your team gives wrongly information and cant be with your words- I need to take this to consumer level . My mobile number is [protected]