Trai — wrong activation of channels from videocon d2h

Address:

New Delhi, Delhi, 110059

I am user of videocon d2h and customer id is 24212653 i am suffering from wrong activation of chennels from company even his customer care number not responding also.
I unable to select hd chennels even i select some sd channels but charges activate for all chennels but not activate in my tv.

So, kindly help me to resolve this issue.

Regards
Jitender
Cus. Id 24212653
[protected]