Trai — wrong balance deduction from main balance

Address:Thane, Maharashtra, 421004
Website:www.tatadocomo.com

I have recharge for rs 349 which was for free local plus std calls but while i called my main balance get deducted. So i called customer care with charge of 50 ps. She gave me info that this free minutes will not applicable in roaming. I said ok i was unaware of that info n there nowhere mention that info on online. Still i am ok with this trouble. But she didn't listen me i said transfer my call to your senior i want my money back because i didn't use single minute or data from that plan. But she forcefully cut my call.
I just want my money back because i didn't use any of it.
My mob no is [protected]
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information