[Resolved]  Make My Trip — worst experience at dubai due to mistake of make my trip executive.

Address:

New Delhi, Delhi

no refund given by make my trip, the gizmo shown on portal are only to attract and make money by looting innocent people. Sir, I have booked a tour to Dubai online NL[protected]. I have paid rs. 5000/-14329/-19329/-=38658/- being single >>>. where the cost for two was 27000/- per person twin sharing basis . ok After landing at dubai, the services shown on portal was not served on me. After coming home I lodged the following complaint: sorry to say i have no words to explain the experience at Dubai as there no coordination from make my trip. i landed at airport where i contacted the travel agency and show the doc they transfer me at hotel very good, next day no one turn at hotel to carry me for sightseeing as per itenary, i contacted the the person mentioned in hotel voucher but no response from other end. i also try to contact u but same fate . i have hired a taxi for sight seeing . next day a mini bus came to carry other passengers i request him that i m also from make my trip he straightly refused saying sir, you are not booked and not in my list sorry i can not carry u. then again i hired a taxi and went to Dhow cruise and back to hotel, the third day 12 noon i check out hotel and put my luggage in clock room and went for shopping in the evening make my trip transporter came and transfer me at airport. i still thinking what kind of package is it? i think you have booked airlines tickets, hotel and transfer from hotel not sight seeing transport. i pay more then the package to make my trip for this kind of service. i have earlier travel to Bangkok Thailand via make my trip, and book hotel many times and trusted, admire it, recommend it to my friends for its quality services. kindly enquire your Dubai executive and refund my money immediately. the same fate is also experienced by two others who are ladies in the same hotel. one from Mumbai and other krisma sharma from Delhi . regards, with no thanks, s r vashista [protected] Now paying rs. 38659/- this kind of reply is not accepted. So management is requested to go through the episode and refund my all money if company is caring of its customers in its real meaning. This is deficiency in services, this is the money for which desired services are not provided as show on the portal. The staff is saving its skin for carelessness by blaming the customer by making stupid reply. I trusted in make my trip and avail its services many times in past 5 years. regards S r vashisht [protected]