[Resolved]  Travel Raga Holidays — Team travel raga, this is manoj sinha, (PNR NO - TR01579)

Address:New Delhi, Delhi, 110065
Website:www.travelraga.com

Team travel raga, this is manoj sinha, ( PNR NO-TR01579 ), writing in reference our family tour to varkala in kerala, check-in 25th sep 2015, check-out 29 sep 2015. Although that i was getting almost similar deals in other travel portals, i decided to go with you, considering my close friend mr.suresh bhai patel from Baroda being your old client and praising about your good services being better than others. My issue is since my daughter got sick we decided to cancel our trip in between and checkout in the morning of sep 28th, we were in regular touch with Manju ji. As a result Mr. Pradeep assured us of a full refund for 2 days following my special case. Still i called your customer service department number today they informed me refund is still in process. kindly do the needful, i didn't have any issues regarding your services and resorts provided and we would love you to avail your services in future.
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Oct 17, 2015
Complaint marked as Resolved 
i got my refund back as promised by the agency, kindly take my complain off your website. the amount for 2 days of not staying in hotel was deposited back to my credit card. thanks a lot
Travel Raga Holidays customer support has been notified about the posted complaint.
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Dear Manoj Sinha, we are sorry for the inconvenience caused. Any refund process generally takes a month since we need to match all the accounts for specific destinations . Still being our priority customer we have initiated your full refund for 2 days. You will be receiving it latest by tomorrow itself on the card you paid from. Once received, kindly withdraw your complain and mark it as resolved. We hope to serve you better in near future. Cheers ! @ TravelRaga
Sure, Thanks for quick support, will check statement tomorrow

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    Travel Raga Holidays Phone
    +91 11 4105 9255
    +91 11 4105 9254
    +91 135 264 4243
    Travel Raga Holidays Address
    Building Number: 59 A, Sant Nagar, Ground Floor, East Of Kailash (Near Kailash Colony Metro Station), New Delhi, Delhi, India - 110065
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