[Resolved]  Make Mytrip.com — Hotel was not conformed(​This the worst experience that one can have ever),ref no [protected]​00

Address:

East Delhi, Delhi

This the worst experience that one can have ever

i have mention my details below

Booking IDINW1208B00399 Voucher No.H[protected]
Booking Date August 24, 2012 Voucher Date November 24, 2012
Hotel/Service Provider Confirmation Number : Hotel Name : Estrela Do Mar Beach Resort
Guest Name : Abhishek Gupta
Hotel Address :
Khobra Vaddo, Near Babreshwar Temple,
Calangute Beach, North Goa Calangute
GOA
INDIA
[protected]
91-[protected]


When I was about to departure i came to know that my flight is late because of bad weather condition, so i called hotel regarding my pickup
And suddenly I was shocked to know that my booking is not there

i just called khushboo jain (who did my booking and all),and she said no need to worry you just reach there and everything will be there. now as I reach there taxi driver told me that you will be drop at JIOS DO MAR hotel instead of Estrela do mar beach resort,then I called to khushboo jain and she simply said we don’t know that where they (Estrela do mar beach resort) let people for standard rooms, JIOS DO MAR is a part of Estrela do mar beach resort. she was totally fooling us.
but i ask taxi driver that let me talk to there manager frist .than i talk to Mr. Karan at Estrela do mar beach resort and he said you have not been booked here till now i will manage some option tomorrow, then i was totally frustrated that my Booking Date August 24, 2012 and till 11 dec 2012 my hotel is not being booked. then i showed him all details and he let us stay in JIOS DO MAR of night of 11th of dec 2012

Now my first question is why MMTRIP and there employee are fooling us ,i need my money back as while booking i have mention in my mail with khsboo jain if Estrela do mar beach resort will not be there i will cancel my trip????

And other question is, same package was available in your website at 24000 rs max and she asks me to pay 33000.whyyyyyyyyy???
Even though i paid , now what happened with me

the person who booked all package is khushboo jain
her mail id Khushboo.[protected]@makemytrip.in
and her contact no [protected]

i have loged my complain in Make Mytrip.com on 17-12-12 and till now i keep on following them but no feedback.my complain no is(ref no) [protected] 00