| Address: | New Delhi, Delhi | | Website: | www.travelchacha.com |
I had booked a travel for my family(3 ppl) to Maldives(29th Sept to 3rd Oct 2015) and after the payment was done they started ignoring me.They had sent fake tickets showing our travel to Maldives but when i checked on the airlines page using the PNR number it showed that my wifes ticket was missing.Then the agent Anu Arora was highlighted about this then she issed a seperate ticket for my wife. Then one day before the date of travel she calls up and says that the room for Beach Banglow can be got only for 3 days and not for 5 days as i had confirmed.Then finally after a big argument i had to downgrade to a superior room which was much cheaper than what i had paid for or i had to pay extra of 30k Rs.Then as i was in a fix i agreed to take the superior room .
Finally they had to pay for a transfer fee from the Airport to the Hotel which was promised by Anu to be done during our stay there but then after my 5 days during checkout i was informed by the hotel that they have not transferred the payment and i had to pay 200$ for checkout.I was shocked and tried calling travelchacha and they started making up excuses one after the other and i had no option left but to pay the hotel the amount and Anu and their manager Ajay Sharma promised that they would refund me the money for the transfers within a few days.Till date after repeated calls and mails there has been no response from their side.I had a very bad experience with them. Was this information helpful? | 
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