[Resolved] Travelyaari.com — About refund

vivaanvaidya

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 441206
Website:	travelyaari.com

This was my 1st time for booking ticket from travelyaari.com...I have booked saini travels from nagpur to pune with ticket no[protected].
I wanted sleeper but by mistake i booked seater...then i called customer care and they told me that i can cancel and i will get full refund coz i booked ticket just 10mins ago...so i cancelled...now its been 10days and i didnt got my refund...this is my 1st time i used travelyaari ..and its really bad service...unsatisfied

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Dec 18, 2016

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Travelyaari.com Customer Care's response Hi Vivaan,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

Do see that your ticket has been canceled as per operator's cancellatio policy & refund amount has been processed to your SBI account on 6/11/2016, it would get credited to your account in the next 7-10 working days. However, we have escalated the issue to the concerned department to investigate on the call recording for the same.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Verified Support

Nov 16, 2016

Travelyaari.com Customer Care's response Hi Vivaan,

Greetings from Travelyaari!

We appreciate if you could kindly share the contact number from which you had called to which support number which will help us to pull out the call recording for further investigation purpose.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!