[Resolved]  Travelyaari.com — bus operator cancelled bus but i did not receive refund

Address:

334, 1st floor, 27th Main Rd, 2nd Sector, HSR Layout, Bengaluru, Karnataka 560102.

Hi,

My name is yogesh kesawalekar.
Registered email address with travelyaari : yogesh. [protected]@gmail.com
Contact number registered with travelyaari : [protected]
Ticket number [protected]
Pnr number :[protected]

I had booked a bus ticket from dhule to pune on 30th august through travelyaari.

Bus operator (Ankush bus) called me 3-4 hours before departure and said that bus is cancelled and he can adjust me in a swift desire cab..

I said i have booked a ticket for bus sleeper and will not travel by car.

Bus operator said that i can contact travelyaari and get a refund from them.

I have sent emails to travelyaari several times because their customer service number is not contactable as it says they only resolve issue through emails.

Its been 10 days and i have not yet received my refund.

I had paid rs 1935.

I am extremely disappointed with the travelyaari.